We are a diverse team of senior people who work globally and respond rapidly. Academically trained ethnographers and anthropologists, we help our clients bridge the gap between business and what happens in the real world. Clients engage us when they need to reset their strategy with a new understanding of the world.
We believe that Research should not be a department down the corridor, where results sit on a spreadsheet or slide deck. Our research is an immersive experience of people’s worlds. We involve our client teams which fast-tracks problem solving, helps organisations respond fluidly to change and creates immediate impact.
As a team we speak French, Italian, Spanish, Danish, Polish, Russian, Mandarin and Hindi. We have profound industry knowledge, have set up brands and run companies. This variety of backgrounds and depth of experience is invaluable in shaping the recommendations we make to our clients.
Dr Simon Roberts
Simon is a founder of Stripe Partners, where he leads the research practice. A trained anthropologist he has devoted his career to bringing deep human insight to solve business challenges and inspire innovation, with a particular focus on technology. His PhD explored the satellite TV revolution in mid 90s India and he is a fluent Hindi speaker.
Simon’s career highlight includes running the UK’s first ethnographic research consultancy, Ideas Bazaar, and establishing a multi-disciplinary innovation lab at Intel Digital Health group. Simon’s client and industry experience is broad, from health (Novo Nordisk, Intel) to technology (Samsung, Intel, BBC) and consumer goods (Duracell, Gillette). Simon is former co-chair Ethnographic Praxis in Industry Conference (EPIC). He is widely published, a contributing author in “The Handbook of Anthropology and Business”, and a sought-after speaker on issues at the intersection of technology, people and business.
Tom is a founder at Stripe Partners and heads up the strategy practice. Throughout his career Tom has helped global organisations to develop and activate brand and innovation strategies rooted in deep human insight. Before founding Stripe, Tom headed up the cultural insight function at Added Value and led the strategy team at innovation agency Brand Genetics. Over the last 17 years Tom has worked with senior marketing and innovation teams to deliver brand and product innovation for businesses including Duracell, Gillette, Levi’s, Bacardi, Ford, Triumph International and e.on. His career highlights include developing a new luxury gin brand with Bacardi and seeing his brand strategy work with Triumph International transform the brand’s look and feel around the world. Beyond commerce, Tom is co-founder of the NESTA backed collaboration community Good for Nothing and Lambeth council’s innovation community Made In Lambeth.
Tom is a founder at Stripe Partners. He has spent the last 10 years advising organisations like Diageo, Samsung and the NHS on complex marketing, innovation and strategy challenges. Tom specialises in combining new academic thinking with emergent technologies to create experimental research processes. Part of the early team at Promise (now part of C-Space / Omnicom), Tom was a key contributor to their pathbreaking Co-creation methodology. Today he is leading the development of Stripe Partners’ Embodied Strategy practice. Outside of work Tom is involved in several social innovation initiatives. He grew the Made In Lambeth volunteer hacking community to several hundred members and co-founded Good Gym Lambeth. His training in the social sciences started at the London School of Economics.
Anna has 10 years of experience in leading innovation and strategy projects for a variety of clients from the luxury hotel business (Jumeirah), through to the beauty and personal care sector (P&G and Unilever). She has extensive experience with start-ups, in international development and with charities (Bill and Melinda Gates Foundation and FINCA). She started her career in London at advertising agency JWT in London in 2006, before moving to innovation agency Promise. This took her to Dubai and New York where she provided research and strategy consultancy across the private, public and third sectors. After stints with Clear and Landor Associates Anna joined Stripe Partners as a Director. Anna’s background is in Organisational Psychology, and she as recently completed a training in Psychoanalytic Counselling and Organisational Dynamics. She brings a sensitive and nuanced understanding of human behaviour and systems to every client engagement.
Aga is a junior consultant at Stripe Partners and an award-winning communication and experience designer. She holds an MA in Narrative Environments from the Central Saint Martins and is the founder of Ines Designes Studio specialising in branding and urban storytelling. She had worked with agencies including four23, Household, CCD Design & Ergonomics, where she designed customer experience solutions for adidas, Oakley, Virgin Money, The British Museum and Reebok. She’s also the lead designer behind the winning proposal for the Yamamay Airport Concept Store competition in Milan, and her recent project – diverCity Matchmaking – was selected for and highlighted by the London Festival of Architecture 2017. She’s currently developing a new brief for the 2018 edition of the Festival. Aga is also an active member of Urbanistas – a collaborative platform focused on amplifying women’s voices and ideas to make cities better for everyone.
Aga’s interest in exploring architectural and urban tensions through the lens of graphic design and user experience led her to focus her practice on uncovering insights and developing proposals and urban strategies while working on locations in Malaga, Copenhagen, Seoul and recently in Shangyu, China.
Anna is a Research Consultant at Stripe Partners. A trained anthropologist, she is passionate about applying the ethnographic method to real business challenges. She has worked on projects spanning technology, healthcare and retail industries. With a particular interest in AI, Anna has carried out ethnographic studies of spoken interfaces, Smart Home, driverless cars and pharmaceutical R&D.
Anna holds a BA in Archaeology & Anthropology from the University of Cambridge and an MSc in Social Anthropology from the University of Copenhagen, for which she conducted five months’ fieldwork with Indigenous activists in Australia. She speaks fluent Russian and Danish and conversational French and Spanish.
Yuebai is an ethnographer and strategist who has worked across the private, public and the third sectors. After conducting field research for the UN in New York, she worked at ReD Associates in Copenhagen and subsequently as an independent consultant for businesses including Gemic, Dragon Rouge and IMS Health in Shanghai. Yuebai’s experience spans many industries, from beverages to the beauty and healthcare sector.
She actively experiments with videography as a tool to tell stories of how we relate to the material world around us. Yuebai has lived and worked in 7 countries and is fluent in Italian, Wu Chinese, and speaks conversational Mandarin and French. She has a Masters from The London School of Economics.
Alex holds a BA in Archaeology & Anthropology from the University of Cambridge. Whilst there he specialised in development projects and the anthropology of work, conducting research on banking culture in London. Since graduation he has continued to apply insights from the social sciences sitting on the committee of the think tank Compass, before setting up and running a drinks business.
Calen is a Research Consultant at Stripe Partners. He holds a Masters in Social Anthropology from the London School of Economics where his dissertation explored online communities. Before coming to London he was a Research Manager at Insight Strategy Group in New York where he utilized qualitative and quantitative methods to identify opportunities and develop market strategies. Calen previously completed an apprenticeship at ReD Associates in New York. His industry experience spans media, technology, healthcare, consumer goods, food and retail; clients he has worked with include Samsung, Intel, NBC, HBO, VICE, DC Comics, and Kellogg’s.
Calen has a BA with Honours from the University of Chicago where he studied History, Philosophy and Social Theory and minored in Latin American Studies. His interest in the social sciences revolves around how identity, ideology, and social relations permeate everyday interactions and behaviour, impacting everything from politics to art to the marketplace.
Steph is Senior Consultant at Stripe Partners, and holds a BA in Social Anthropology from the London School of Economics. After graduating she worked for ReD Associates in Copenhagen and subsequently as a freelance ethnographer and consultant for various international companies.
Steph has previously conducted research across various sectors, from consumables and technology, to financial services and education. She is fascinated with understanding others’ perspectives on the world around them, and is passionate about ethnography and methodological experimentation.
Eleanor is head of Finance and Operations at Stripe Partners. Prior to that, she spent 10 years as Managing Editor at Condé Nast Digital, working alongside the editorial, design and sales teams, and coordinating logistics between all the international Condé Nast digital teams. Starting with the world’s first online edition of Vogue magazine, she helped conceive and launch a broad spectrum of titles including Vogue, GQ, Glamour and Condé Nast Traveller.
Harry, an associate at Stripe Partners, is a strategic consultant, specializing in product and service innovation. Harry was Partner and led the Digital team at What If Innovation; and co-founded the proposition-development firm Fathom Partners. Before that he founded and ran a retail and community dot-com, worked at Spectrum Strategy Consultants and the Economist Intelligence Unit. Harry holds Masters Degrees from Cambridge University and the University of London.
He has consulted for clients including Intel Digital Health Group, Samsung, Vodafone, Ofcom, Dept for Health, Telegraph Media Group, NewsCorp, BBC and NBC. He is also working setting up a new online platform to pair-up families in UK and in developing economies.
Prior to Stripe Partners, Charlotte was instrumental in building one of the industry’s leading brand and marketing consultancies, Clear. She was Managing Director of the European business and later a Global Director.
Charlotte has a commercial outlook when approaching client challenges, spotting opportunities early by blending commercial understanding with innovative thinking. During her career, she has delivered significant growth and impact for a wealth of global clients, including Reckitt Benkiser, Vodafone, Mars, RBS and Diageo. Her experience spans strategy, insight, innovation and engagement & activation. She has gained consultancy and client side experience, spending 7 years at BBC.
Charlotte is passionate about delivering tangible results to clients that will genuinely make a difference to their business both in terms of their profits and their impact.